You can email your guests from Ticketlab without downloading or handling their data. On your dashboard, press Message attendees on the event. The button appears once at least one ticket has been sold.
Add a Subject and your Message. Under Recipients, choose All attendees or Individual recipients, then tick the people you want to message.
Press Preview to see the message and how many people it will go to, then press Send now. To send yourself a test first, add yourself on the allocation list with Add offline sale / guest list (tick Treat as guest list and use your own email address), choose Individual recipients and select only yourself. Remove the test entry afterwards with Cancel ticket.
Messages are sent by email with BCC, so guests can’t see each other’s addresses. Replies go to your organiser email address. You can see what you’ve sent under Previously sent messages.
Managing data
To find out more about downloading your guest data, see Data from your event.
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