Setting up multiple ticket types

Yes, you can sell several ticket types (adult/child, standard/VIP, early bird/general, etc.) for the same event on Ticketlab. The setup is a little different from what you might expect: each ticket type is created as its own event, and you then group them together onto a single page so your customers can buy them in one transaction.

1. Create an event for each ticket type

From your Events Dashboard, create a new event for each ticket type you want to offer. Give each one a name (or subtitle) that makes the ticket type obvious to your customers, for example:

My Amazing Event – Adult ticket
My Amazing Event – Child ticket
My Amazing Event – VIP ticket

Set the price, capacity and sale window on each event independently. Repeat for every ticket type you need.

Tip: You can speed this up by using the Edit drawer on an existing event to change just the price, name and capacity, rather than filling every field from scratch.

Tip: From your dashboard you can ‘clone’ events, so once you’ve set up your first one, the others can be generated from that, saving you filling in description, terms etc. again.

2. Group the events onto one page

Once you have an event for each ticket type, you need to put them on a single page so your guests can buy across them in one go. There are two ways to do this, and you can use both:

Option A — Create a Series page (recommended for one-off groupings)

A series page shows only the events you choose, so it’s ideal for grouping the ticket types for a single event together.

Go to the Series tab on your dashboard.
Click Add new series page, enter a name (this is what your guests will see at the top of the page) and press Create series page.
You’ll be taken straight to your new series page in edit mode. In the Add Events section, use the dropdown to add each of the ticket-type events you created in step 1. Drag the entries to control the order they appear on the page.
Add a description and terms & conditions if you’d like, then save.
Copy the URL of the series page from your browser and share it with your guests.

You can come back at any time from the Series tab to add or remove events, or change the description.

Option B — Use your Company events page (best when you want all your events in one place)

Your company events page automatically lists every event you create, so any new ticket type you add later will appear without further setup.

Go to Events Pages Setup under Settings.
Enter your Company (page title) – this is the heading shown on your page.
Enter a Page URL slug. Use only letters, numbers and dashes (for example my-company).
Press Save settings.

Two URLs are then generated for you, and you can copy either from the same page:

Multi-buy page: https://ticketlab.app/events/your-slug – customers can select tickets across multiple events and check out in one transaction.
Grid page: https://ticketlab.app/events/your-slug/grid – a tile-style listing of all your events.

3. Share with your guests

Whichever option you pick, share the resulting URL on your website, social media or in emails. Your guests will be able to choose as many of each ticket type as they wish and pay for them all in a single checkout.

Frequently asked questions

Can I use a series page and a company page at the same time? Yes. Series pages are a curated subset; your company page lists everything. Many organisers use a series page for each event night and rely on the company page as a catch-all directory.
Can I add a ticket type after the page is live? Yes. Create the new event in your dashboard, then either edit your series (Series tab → Edit → Add Events) or, if you’re using the company page, it will appear automatically.
Can I reorder the ticket types on a series page? Yes – open the series in edit mode and drag the events into the order you’d like them displayed.