Editing your event

This guide walks you through editing an event in Ticketlab using the new Edit Drawer flow.

Open the Edit Drawer

You can open event editing in two ways when logged in:

Go to your organiser dashboard and click Edit on an event
Open your event page and tap the “edit event” button

Edit isn’t shown on the dashboard for past or cancelled events.

The Edit Drawer opens from the side of the page, so you can edit without leaving your current view.

How the drawer is laid out

The drawer is one form. Visibility & access, Event basics, When & where and Tickets & sales are open when it loads. Optional settings sit in collapsed sections, such as Pricing & fees and More schedule options. Media, messaging and seating stay collapsed until you open them.

Find settings quickly

Use the Find setting search box to jump to options such as privacy, venue, sale times, and pricing-related settings.

What you can edit

Settings are grouped into sections for clarity:

Visibility & access. On sale or off sale, private or public, password protection, and the draft or live switch.
Event basics. Event name, subtitle and description. Subtitle and categories sit under Optional details.
When & where. Start date and time, and the venue. End date and doors open are under More schedule options.
Tickets & sales. Ticket price, tickets available, and sale end time are open. Announcement date and sale start are under Sales timing. Currency, the booking fee and the fee preview are under Pricing & fees. Minimum and maximum per order are under Order limits.
Custom questions. Questions buyers answer at checkout.
Messaging · Terms & post-sale. Terms and conditions, and the message after a sale.
Media · Header & gallery. Shown when a header or gallery is available on the account.
Seating · Venue layouts. Shown only when allocated seating is enabled.

Draft and live controls

The Publish state area gives you a quick status of whether the event is effectively:

Draft (off sale + private), or
Live (on sale + public)

You can switch quickly using the publish-state action button, or adjust status/privacy manually.

Save behaviour

The Save Changes button becomes active only after you make a change.
If no changes are made, save remains disabled.
On successful save, the page refreshes and shows the latest data.
If there are validation issues, the drawer highlights the affected fields and scrolls to the first error.

Important rules and limitations

Some pricing settings can’t be changed once tickets have been sold (for example, ticket price, booking fee setting, and currency/locale).
If password protection is enabled, customers must enter the event password before purchase.
Private events are hidden from public listings and search.
Custom questions can be changed after tickets are sold. Removing a question deletes the answers already given, so you’ll be asked to confirm first. You can add up to 30 questions per event.
Your event can use your account’s default terms and conditions or its own. Set the defaults in Settings (ticketlab.app/settings/default-terms). Optional donations work the same way (ticketlab.app/settings/donation-defaults).

Cloned events

If you clone an event, the clone opens in edit mode and starts in draft state.
Review details carefully and publish when you are ready.

Need help?

If you run into issues when editing, contact us and include:

Event name
Approximate time of your change
Which setting you tried to update
Any on-screen validation message