Editing your event

This guide walks you through editing an event in Ticketlab using the new Edit Drawer flow.

Open the Edit Drawer

You can open event editing in two ways when logged in:

• Go to your organiser dashboard and click Edit on an event
• Open your event page and tap the “edit event” button

The Edit Drawer opens from the side of the page, so you can edit without leaving your current view.

Simple and Advanced modes

At the top of the drawer, you’ll see two modes:

• Simple: shows core fields for quick updates
• Advanced: shows all available event settings

Your preferred mode is remembered for next time.

Find settings quickly

Use the Find setting search box to jump to options such as privacy, venue, sale times, and pricing-related settings.

What you can edit

Settings are grouped into sections for clarity:

• Event basics
  Event name, subtitle/strapline, and event description.
• Venue
  Select or change venue details using the venue picker.
• Schedule
  Start date/time, optional end date/time, and optional doors-open time.
• Announcement and sales window
  Announcement date (optional), sale start time, and sale end time.
• Ticket price
  Ticket price, currency/locale, booking-fee display option, and live fee preview.
• Ticket options
  Ticket quantity, minimum/maximum tickets per order, and cross-sale banner visibility.
• Visibility & access
  Publish state, on/off sale status, private/public visibility, and password protection.
• Compliance & messaging
  Terms & conditions and post-sale message.
• Event header image (when available on your account)
  Upload/edit the event header image.

Draft and live controls

The Publish state area gives you a quick status of whether the event is effectively:

• Draft (off sale + private), or
• Live (on sale + public)

You can switch quickly using the publish-state action button, or adjust status/privacy manually.

Save behaviour

• The Save Changes button becomes active only after you make a change.
• If no changes are made, save remains disabled.
• On successful save, the page refreshes and shows the latest data.
• If there are validation issues, the drawer highlights the affected fields and scrolls to the first error.

Important rules and limitations

• Some pricing settings can’t be changed once tickets have been sold (for example, ticket price, booking fee setting, and currency/locale).
• If password protection is enabled, customers must enter the event password before purchase.
• Private events are hidden from public listings and search.

Cloned events

If you clone an event, the clone opens in edit mode and starts in draft state.
Review details carefully and publish when you are ready.

Need help?

If you run into issues when editing, contact support and include:

• Event name
• Approximate time of your change
• Which setting you tried to update
• Any on-screen validation message