Signing up to Stripe Connect

The Stripe Connect sign up process will ask a few extra details from you for compliance and security purposes. Please review the process below to be familiar with what Stripe will ask, as they don’t always let you change your answer later if you’ve picked the wrong option.

To start the process you’ll need to visit the Payment Settings Page. If you’ve not done so, you may want to review the Getting Paid After Your Event before getting started to check if this process is right for your event.

1. Email address – please use the email address you used to sign up to Ticketlab if you can.

2. Enter your mobile telephone number

3. Stripe will send you a text message to confirm your phone number

4. Enter the country (United Kingdom, hopefully!) and the Type of business. If you’re setting up an event on behalf of a charity, you may be tempted to select “Non-profit”, however for this option you’ll need the charity number and charity’s bank account details. If you’re not offically authorised by a registered charity, or the non-profit isn’t a registered charity, you may be better off selecting “Individual / Sole Trader”, where the questions may be better suited to your setup.

5. Your personal details

6a. Business details: website. If you or your organisation doesn’t have a website, press the “Don’t have a website?” link, which takes you to step 6b.

6b. Business details: description. If you don’t have a website, you’ll instead need to describe your business and event(s).

7. Bank account details.

8. Confirm and submit. You’ll be asked to review and confirm the details you entered. One you do so, you should be redirected back to Stripe and everything will be set up.


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