Rescheduling your event

This page covers basic information on what to do if your event can’t go ahead on the day originally planned and you’ve sold tickets.

If you can find a new date for your event, and the event hasn’t otherwise changed (lineup, activities and venue are the same), tell your guests about the change and update the date and time in the edit drawer under When & where (see Editing your event).

It’s worth messaging your guests to tell them that if they can’t make the new date, they can contact Ticketlab with their booking reference and we’ll arrange a refund. If they’d rather go to a different date of yours, we may be able to move their tickets to another of your events at the same price.