Getting Started with Ticketlab

Ticketlab is a user-friendly platform that allows you to sell tickets for your event with ease. This guide will walk you through the initial steps of setting up your event and selling tickets.

Step 1: Sign Up and Register

Head over to ticketlab.app and click “Create an event” in the top navigation. Fill out the registration form at ticketlab.app/register with your email address and a secure password and verify your email address by clicking the link in the email we send you.

Step 2: Create Your Event

Once registered, you’ll be ready to create your event! The email verification link should take you straight to the event creation form, but you can also click “Create an event” in the top navigation if you’re on your dashboard.

• Event Name: Be clear and descriptive.
• Start date & Time: Specify the exact date and time of your event.
• Venue Details: For your first event, you’ll need to create a venue. Next time you set up a new event you can select your existing venue.
• Ticket Information: Set the ticket price, quantity available.

Once we have this basic information, your event is set up and ready to go! You can add more information in the edit drawer: press Edit on your dashboard, or the edit button on your event page when you’re logged in. See Editing your event.

Step 3: Promote Your Event

Now that your event is listed, it’s time to spread the word! Ticketlab offers several ways to promote your event:

• Embed on your website: Open Settings, then Website embed, choose what to show and copy the code. See Listing your events on your website.
• Share the Event Link: Press Copy URL on your dashboard and share the link on social media, in email newsletters or on event listing websites.
• Utilise Social Media: Create engaging posts and stories on social media to generate excitement and encourage registrations.

Step 4: Manage Your Event

Ticketlab provides tools for managing your event:

• Track Sales: Monitor how many tickets have been purchased in real-time. We also send an email to you when you make a new ticket sale.
• Guest List Management: View a list of registered attendees and download it for reference.
• Communication Tools: Send notifications or updates to your registered attendees.

Step 5: Event Day & Ticketing

Ticketlab offers flexible ways to verify attendee tickets:

• Admissions app: Scan ticket QR codes with your phone’s camera in the Admissions App, or search for a guest’s name or ticket code.
• Phone camera: Scanning a ticket with your phone’s ordinary camera opens a Ticketlab page. If you’re signed in as the organiser, it shows the ticket’s status, but it can’t admit the guest, so use the Admissions app for your queue.

Bonus Tip: Explore the Ticketlab Support Centre for more help, such as setting up door staff in the Admissions App and downloading data from your event.

Remember: Ticketlab charges a small booking fee per ticket sold. The fee covers payment processing and platform maintenance.

By following these steps, you can effectively use Ticketlab to sell tickets and manage your event seamlessly. Now go out there and create some fantastic events!